According to the information compiled from the Turkish Postal Sector Market Data Report for the First Half of 2023 published by the Information Technology and Communications Authority (BTK) of the Ministry of Transport and Infrastructure, the number of operators approved in this sector is 46 of which are 24 national and 28 local. 52 permits were issued.

The number of communication messages in the industry was 220.3 million in the first 6 months of last year. It was found that the share of intercity shipments in all communication shipments was 84.8 percent and accounted for the majority of shipments. During this period, Istanbul, Ankara, Izmir, Bursa and Antalya were the provinces where the most communication shipments were delivered.

The number of other postal items, excluding communication items, referred to as postal parcels or freight, continued its increasing trend over the years and exceeded 598.1 million in the first half of last year, an increase of 19 percent compared to the same period of the previous year corresponds to year.


The growth of e-commerce was reflected in the industry

Due to the increased e-commerce volume, shipment volumes in the postal sector and thus also the sales of postal service providers have increased significantly in recent years.

Accordingly, the sector closed the first half of 2019 with net sales revenue of 3.5 billion lira and the sector as a whole with net sales revenue of 7.7 billion lira. The sector’s net sales rose to 13.1 billion lira in 2020, as an increase in e-commerce volumes was observed with the Covid-19 epidemic. The increasing momentum of revenue continued in the following years, increasing to 18.1 billion lira in 2021 and 33.5 billion lira in 2022.

In the first half of last year, these revenues roughly doubled compared to the same period last year and amounted to 25.3 billion lira.

While the increase in e-commerce volumes over the last 5 years is also reflected in the industry data, net sales increased sevenfold compared to the same period in 2019 compared to the first half of last year.


Communication contributions

Communications news revenue amounted to 3.1 billion lira, an annual increase of 61 percent. While the revenue in question was 1.2 billion lira in 2019 and 2021, it increased to 2.6 billion lira in 2021 and 4.6 billion lira in 2022.

According to the shipping destinations, the largest sales were achieved in the “City”, “Intercity” and “International” categories with intercity communication shipments. During this period, around 82.3 percent of sales from communication shipments were generated in the intercity area and around 13.7 percent in the inner city area.


Investment budget of service providers increased

Especially given the impact of the rapidly growing e-commerce sector due to the COVID-19 epidemic, postal parcel/freight shipment revenue increased from 6.5 billion lira in 2019 to 11.9 billion lira in 2020, 15.4 billion lira in 2021 and 28 billion lira in 2021 2022. It increased to .9 billion lira. In the first 6 months of last year, the revenue in question amounted to 22.2 billion lira.

Around 72 percent of all postal freight/parcel shipments were intercity shipments.

While the postal sector in Turkey has gained significant momentum in recent years, it has been observed that the budgets allocated by service providers for investments have also increased to meet this demand with the increase in postal traffic. While the total investment of postal service providers in this sector in 2019 was around 880 million lira, in the first half of 2023 this figure exceeded 1 billion 515 million lira.

A total of 9,000 915 postal agencies/branches provide services throughout Türkiye. While the number of employees employed in the industry was 83,857 at the end of 2019, this number reached 97,573 in the first half of 2023.

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